Payments | Oscar Jacobson
PAYMENT & REFUND
At Oscar Jacobson, based on the country you’re shopping from, the following payment methods are provided in collaboration with Klarna. For details on your country specifically, you’ll get the specific options presented in the check-out.
- Klarna Invoice 14 days (no added charges apply)
- Klarna Partial payment (no added charges apply)
- Credit card payment (Maestro, MasterCard, VISA, VISA Electron, American Express)
- Bank transfer & direct payment
- Swish & Vipps
Klarna T&C’s:
- Klarna Partial payment
Payment Procedure
- If your chosen payment method is rejected, your order will not be shipped, and Oscar Jacobson will have no obligation to fulfill your order.
- Please note that some international credit card providers, including VISA, will place a hold on your account when you complete your purchase. Please refer to your credit card provider's terms and conditions.
- Payment will be deducted from your account once your order has shipped from our warehouse.
Klarna Support
If you need help with your Klarna payment or refund or have any other questions, please contact Klarna customer service via Klarna.com (www.klarna.com/customersupport). There you’ll also find your invoices.Please note that Oscar Jacobson cannot provide you with detailed information about your Klarna payment.
VAT
VAT according to current regulations is added to your order. Please note that the VAT rate may vary from country to country. The amount you pay in VAT is shown at checkout as well as on your order confirmation and invoice.
FREQUENTLY ASKED QUESTIONS ON PAYMENTS & REFUNDS
Where can I find my invoice from Klarna?
Log in to Klarna.com and you will find information about your invoice there.
What is the minimum order value?
There is no minimum order value.
I have returned my order. How long will it take before I get a refund?
We will process and reimburse you within 14 days of receiving your return. You always receive a confirmation by email after we have processed and reimbursed your return. If you have questions, you can always contact us, preferably with your order number, and we will help you.
How long do I have the right to cancel my purchase and get a full refund?
You have the right to cancel or return your order without giving any reason within fourteen (14) days. The refund period expires fourteen (14) days after the day on which you or a third party acting on your behalf, but not the transport company, takes physical possession of the goods.
I regret my purchase and want to withdraw my order. How do I go about?
If you exercise the right of withdrawal within the accepted time frame (14 days from delivery), we will refund payments in respect of the goods in question. Refunds will be made without undue delay, but no later than fourteen (14) days from the day on which we received your notification that you wish to exercise the right of withdrawal. You will always receive a confirmation by email after we have processed and imbursed your return. However, we reserve the right to delay processing the refund until we have received the goods back from you or until you have submitted proof that you have returned the goods. The refund will be processed as soon as either of these options occurs.
Can I get my refund via a different payment method than the one used when the purchase was made?
We will use the same payment method for the refund that you used for the order in question. However, a different payment method for the refund may be used if you agree to such a change. Regardless, a possible refund via another payment method will not incur any additional costs for you.